University of New Hampshire Manchester, NH GPA:3.78

• Bachelors of Science, Computer Information System w/ Concentration in Networking Administration and Maintenance

New Hampshire Technical Institute Concord, NH GPA:3.93

• Associate of Science, Information Technology

Technical Support Engineer / LogRhythm Inc

October 2018 - Present

• Deliver information security solutions and technical expertise to support LogRhythm’s customer base while serving as an advocate for customer needs.

• Perform troubleshooting of the LogRhythm SIEM, including Microsoft SQL, API Calls, Elasticsearch, HashiCorps Consul, Linux/Unix, Windows Server and a vast array of supported devices.

• Deliver information security solutions and technical expertise to support LogRhythm’s customer base while serving as an advocate for customer needs.

Systems Administrator II / Pro Teck Valuation Services

May 2017 - July 2018

• In a DevOps style environment, provided company-wide support for strategic systems and related services to keep them operating at the highest levels.

• Secondary support for network infrastructure components such as HP/Cisco Switches, Cisco 1921 Routers, & ASA firewalls.

• Projects: Implemented Aruba HA Wireless Solution in the corporate office, planned and implemented MDT 2013 imaging server for company-wide Windows 10 Images, designed PowerShell scripts for task automation and workflow improvements.

IT Technician / Litchfield School District

Nov 2013 - Oct 2016

•Provided technical and application support to district employees. Assisted in hardware troubleshooting, equipment deployment, and OS deployment and optimization.

• Managed short term and long-term projects for a 2000 user district consisting of 400 PCs, 40 virtual servers, and many other devices.

• Projects: HP ProCurve switch configuration and implementation, VLAN design for newly implemented wireless system, VMware ESXi host + cluster configuration.

Acting Director of Technology / Litchfield School District

April 2015 - June 2015

• Temporarily assumed IT Director duties for the district, including network administration and support, overseeing interview process for multiple positions; hiring intern, working closely with Superintendent, Business Administrator, and HR Director.

• Liaison for multiple vendors providing wireless implementation, desktops, VOIP, and software licensing.

• Administered servers in VMware environment, NAS, SANs, Switches, and Cyberoam router/firewall for maximum uptime.

IT Intern / Litchfield School District

Jun 2013 - Sep 2013

• Responsible for imaging laptops and desktops, troubleshooting PC’s, running/terminating Cat6 cabling, setting up desktops, installing various software, and setting up audio/video equipment.